Skip to main content

Using Google to Kill Your Online Competition



Ok, you've probably seen the story about the New York online eyeglass retailer who uses negative sentiment online to increase his Google ranking.
If not, jump over here really quick.
Pretty lame right?
Google has a response: 
http://googleblog.blogspot.com/2010/12/being-bad-to-your-customers-is-bad-for.html
Here is the meat of it:
Instead, in the last few days we developed an algorithmic solution which detects the merchant from the Times article along with hundreds of other merchants that, in our opinion, provide an extremely poor user experience. The algorithm we incorporated into our search rankings represents an initial solution to this issue, and Google users are now getting a better experience as a result.
Apparently, they do sentiment analysis, but somehow can't find a way to use that for online business? REALLY?
Elsewhere, they are guessing that they will be using the merchant reviews that Google has already amassed as part of the algorithm.
What does this say when Google won't reveal HOW they are going to block not only this specific retailer, but "hundreds of other merchants that, in [Google's]opinion, provide an extremely poor user experience."
Want to knock out your competition? Overwhelm their blogs, ratings, rankings, etc with NEGATIVE comments. Don't think it's viable? How can it not be when Google won't tell you otherwise?

Popular posts from this blog

Slow Death or Rebirth for Myspace?

  Are we really watching the slow inevitable death of Myspace? With the integration with Facebook complete and  the push towards what appears to be a mobile only function , isn't it time to call this one? One report says that Myspace is making $200 million less this year. They are functionally giving up on Myspace Music , which was always their bread and butter. Without the music tie in, why would people BOTHER with Myspace? I'm talking about it because my wife's band has used every medium known to mankind to promote themselves online and Myspace has been nothing but dead weight from the very beginning. Only bands and their most ardent fans go there. The rest are on Facebook.  There is talk of selling Myspace, but who in their right mind would consider it? This will have some interesting implications for bands down the road. Many use Myspace as their de facto website, just pushing their domain name onto the customizable site. Now apparently, Reverbnation , a North Carolin

Check out my appearance on the The Toddcast Podcast

Click and watch the podcast recording of my appearance on the Toddcast Podcast  Such a fun time! 

New Life

  It's weird, sad and slightly freeing. I've been headed towards a completely different life for a lot longer than I even knew. It took me a while to catch up to realize it was happening.  Thankfully, I was cognizant enough to see it finally and mostly ready for it. It's amazing when you have the rug completely pulled out from underneath you. The adjustments are jarring.  I made mistakes, but like most I learned from them, adapted, and tried my best to do better. The reason you see that truck next to a storage place? That's the sum of my life right now.  Never take for granted that you will work hard for something or someone, and it will end up meaning very little. You are guaranteed nothing, owed nothing, promised nothing. Anything and everything can be taken away in a heartbeat.  I wrote this to my kids a while back: I tried to be the best father I could be based on what I knew when I knew it and how I could. One of the lessons for your life needs to be: you need to b