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Showing posts with the label creativity

#reverb10: Make (Chicken Soup for the Soul edition)

  Days six of the #reverb10: Make. What was the last thing you made? What materials did you use? Is there something you want to make, but you need to clear some time for it? A few weeks ago I discovered a local restaurant that makes a DYNOMITE lemon chicken soup, Greek style I believe.  I killed myself to find a comparable recipe but found one online that I think approximates it  here .  My favorite part? It is ridiculously easy. And fun to mess with! I've made several batches now and now are quite the same. I experiment each time- in part to see if I can replicate the original soup (impossible!), but also because I like the variations. The lesson here? Catching lightning in a bottle is hard, but trying to catch it CAN be just as worth while so why not at least try? The other thing I made from this is a happy wife. She LOVES the soup concoctions and is a willing guinea pig each time. You never know what you might be doing that will make someone else happy! What wou...

Is There a Vitamin for Good Customer Service?

Seemed like my past week was about criticism and customer service. It so happened one of my favorite examples of great customer service needed a calling this week and I thought I would share the experience. This is going sound oh-so testimonial, but I'm really just trying to illustrate a point- really! Swanson Vitamins has been around for over 40 years.And I've been ordering from them for the last 10. Why do I love their customer service? No Wait on the Phone Seriously, I've called and within one ring gotten a rep who knew it was me because of caller ID. I actually chatted with an online rep and ordered over the phone. It appears that they use Mitel for their overall system and it works! They have immediate access to your previous orders and are ready to take the next one. Unlimited Shipping They want you to order as much as you can from them at once. How can you tell? They ship as much as you want to the 48 states for only $4.99. Wow. It pays you to o...